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How do I uninstall magicJack from my computer?

Please follow the instructions below for your operating system.

Note: Uninstalling the desktop application will not impact your service subscription. If you would like to cancel your service, please contact our Customer Care team.

Windows XP

  1. Click Start
  2. Click Control Panel
  3. Change to Classic view
  4. Click Add/Remove Programs
  5. Highlight magicJack
  6. Click Uninstall

Windows Vista and 7

  1. Click Start
  2. Click Control Panel
  3. Change view to Small Icons
  4. Click Program Features
  5. Highlight magicJack
  6. Click uninstall

Windows 8

  1. Right-click on the Start button (if you do not have a Start button, press the Windows key + X)
  2. Click Programs and Features
  3. Highlight magicJack
  4. Click Uninstall

Windows 10

  1. Click the Windows icon (lower left-hand corner)
  2. Scroll through the list of programs installed on your computer to locate magicJack
  3. Right-click on magicJack
  4. Click Uninstall

MAC

Click here to download CompleteUninstall.sh. After the download is complete, open a terminal window by navigating to /Applications/Utilities/Terminal.

In the Terminal Window, navigate to your download directory (usually Downloads) by typing cd Downloads and pressing enter. Next, type chmod+x CompleteUninstall.sh and press enter. Now type ./CompleteUninstall.sh and press enter again.