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How does the 30-Day Free Trial Offer work?

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About the 30-Day Free Trial Offer

magicJack is pleased to offer you a 30-Day Free Trial Offer.

If you use a Credit Card:
Your credit card will not be charged or billed during your trial period for a maximum of 6 (six) magicJacks and/or the standard shipping and handling charge.

Note: Your credit card company may place a temporary “hold” on the transaction amount for the magicJack devices and/or the standard shipping and handling charge. Please contact your credit card company if you require additional details or have specific questions regarding the temporary “hold” on your credit card account.

The following purchases or options will be charged immediately after placing your order:

  • Additional magicJacks (above the maximum of 6 (six))
  • Extra years of service

If you do not return the magicJack(s) within 30 days from your purchase, you will be “charged” or billed upon the end of the 30-Day Free Trial Period.

If you use a Debit Card, Bank Card, or Check Card:
Your debit card, bank card, or check card will be charged or billed immediately upon placing your order.

You have 30 days to return magicJack for a full refund.

If you choose to return the magicJack within 30 days from the date of purchase, your debit card (or similar form of payment) will be credited within 3 – 10 days after we receive the returned product.

If you received a free gift with your purchase, you must return it unused and with all components in the original packaging. If the gift is not returned, the retail value of the gift will be withheld from your refund.

Note: All customers are responsible for return shipping charges.

When Does the 30-Day Free Trial Begin?

The 30-Day Free Trial begins on the day you place your order. Please keep this in mind in the unlikely event that you decide to return your magicJack.

Will I Be Charged or Billed Anything During the Trial Period?

If you paid by credit card, you will not be charged or billed during your trial period for a maximum of 6 (six) magicJacks.

The following purchases or options will be charged immediately upon placing your order:

  • Additional magicJacks (above the maximum of 6 (six))
  • Extra years of service

Note: Your credit card company may place a temporary “hold” on the transaction amount for the magicJack devices and/or the standard shipping and handling charge. Please contact your credit card company if you require additional details or have specific questions regarding the temporary “hold” on your credit card account.

If I Return magicJack During the 30-Day Free Trial, Am I Responsible for Any Charges?

You are responsible for return shipping charges to our return processing facility.

If you received a free gift with your purchase, you must return it unused and with all components in the original packaging. If the gift is not returned, the retail value of the gift will be withheld from your refund.

When Will I Be Charged for Items Included in My Order That Were Not Part of the 30-Day Free Trial Offer?

Any items not included in the 30-Day Free Trial Offer will be charged at the time of shipping. These items include:

  • Additional magicJacks (above the maximum of 6 (six))
  • Extra years of service