Features & Settings
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Accessing and personalizing voicemail

Free voicemail is included in your magicJack purchase.

We send you a complimentary email with a .wav file attachment to the email address of your choice. Simply login to your account at my.magicJack.com, and click the “Voicemail via Email” link under the “Call Features” tab and designate the email address for your phone number.

To access and personalize your voicemail, follow the steps below:

From the softPhone:

  1. Click the Vmail button
  2. Press zero to personalize settings

From a telephone connected to the magicJack:

  1. Dial your 10 digit telephone number
  2. Press zero to personalize settings

From an alternate telephone line such as a cell phone:

  1. Dial your 10 digit magicJack number
  2. Press the * (star) key while your unavailable message is playing
  3. Enter your password (default is 1234)