Troubleshooting
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Why don’t my computer speakers work and why do I hear computer sounds coming from my telephone?

If your computer’s speakers do not work, or if you hear computer sounds coming from your telephone, please follow the directions below for your operating system:

Windows XP:

  1. Click Start
  2. Click Control Panel
  3. If your Control Panel is in Category View, double-click Sounds, Speech and Audio Devices. If not in Category View, go directly to the Step 4
  4. Double Click on Sounds and Audio Devices
  5. Click the Audio Tab (the middle one)
  6. Under both Sound Playback and Sound Recording, select your default audio device (the one you want to use) from the drop down menu. Never select Tigerjet as your default device
  7. Click the box labeled Use Only Default Device, located in the bottom left corner of the window
  8. Click Apply and OK

Windows Vista:

  1. Click the Windows Button (Old Start Button)
  2. Click Control Panel.
  3. If your Control Panel is in Classic View, Double-Click Sound. If not in Classic View, you may skip this step
  4. Click on Hardware and Sound.
  5. Click Sound.
  6. Right-Click on your default device (the one you want to use) and select Set as Default Device. Never select Tigerjet as your default device
  7. Click OK.

Windows 7 / 8 / 10

  1. In your system tray (bottom-right corner), right-click on the speaker icon
  2. Click “Playback devices”
  3. Right-click on the desired output device and select “Set as Default Device”. Never select Tigerjet as your default device
  4. Click OK

Mac

  1. Navigate to Apple menu > System Preferences > Sound > Output
  2. Select the sound output device you wish to use. Never select Tigerjet as your default device