Troubleshooting
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Your number is being identified as a local number when it is a long distance number.

If you are getting a message stating “Your number is being identified as a local number when it is a long distance number”, you need to call your long distance carrier and tell them to route your call properly.

For you convenience, we have provided some common long distance carriers’ phone numbers below:

Sprint 866-866-7509
MetroPCS 888-863-8768
AT&T 800-331-0500
T-Mobile 877-878-7326
Verizon 718-890-1800
Sprint 800-639-6111
Cricket 800-274-2538
Optimum Lightpath 866-611-3434
Verizon 800-837-4966
Bell Mobility 800-667-0123
Comcast 888-266-2278

For all other providers please check your monthly statement for their contact information.