Billing & Payment
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Are there any other charges?

A small non-refundable fee may apply for additional features such as Vanity, Custom, Canadian, and Ported Numbers.

You can purchase an additional access time, see our current renewal rates, as well as see how much time is left on your current subscription by logging into your account here.

Use prepaid credit to call an International number, Alaska, the Yukon, and Northwest Territories, or a pay-per-minute number. If you feel you are required to purchase prepaid credits for a number that should be free, contact 877-846-5066. We’ll check the number and if it isn’t a pay-per-minute number, we will clear the number within 2 business days, and you’ll be able to call it. 

International Rates can be found HERE

To purchase Pre-Paid Credit:

Click here and log into your account using the e-mail address and password you used when you registered your magicJack. Once you have successfully logged in, under the International/Prepaid” tab, choose the option to “Add/View Prepaid Balance.”

Please visit our Subscriber Agreement for current information.