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How do I know when my renewal is due? Will I receive a reminder?


How Do I Know When My Renewal Is Due?

To find out when your renewal is due:

  1. Log in to the portal using the email address and password you used when you registered your magicJack.
  2. Under the Account tab, select Account Details.
  3. The expiration date for your magicJack(s) will be displayed.

Will I Receive a Renewal Reminder?

We will reach out to you via several methods to remind you of your upcoming renewal date:

  • You will be notified on your magicJack softphone as your access renewal date approaches.
  • If you have your magicJack connected directly to your modem or router, you will hear a message when you are close to your renewal date.
  • We will send email reminders. Please ensure your account email address remains current.
  • We will attempt to call you.

We encourage you to renew in advance of your renewal date to ensure uninterrupted use of your magicJack.