Features & Settings
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What types of telephones and peripherals are compatible with magicJack?


What Kind of Telephone Sets Can I Use With My magicJack Device?

magicJack is compatible with any corded, cordless, portable, or DECT telephone with an RJ-11 plug. Analog and digital phones are both compatible.

Note: Rotary telephones are not compatible with magicJack.

When plugged into a USB port on your computer, you can use a computer headset.

Can I Use Several Phones With My magicJack?

You can plug a cordless base station into your magicJack and use several cordless handsets throughtout your house.

We do not recommend using a phone splitter with the magicJack, as it can cause problems with properly sending and receiving calls.

Note: If your magicJack is plugged into a computer, you might have to use a powered USB hub when using multiple phones in order to generate sufficient power from the USB port.

Will magicJack Work With a Two Line Phone?

magicJack will only provide one line of telephone service.

Can I Use My Answering Machine With magicJack?

You may use a third-party answering machine with magicJack.

In order to use your answering machine, you must turn off your magicJack voicemail. This can always be reversed. To change these settings:

  1. Log in to the my.magicjack.com portal using the email address and password you used when you registered your magicJack.
  2. Select Call Features.
  3. Click Voicemail On/Off/Delay.
  4. Turn the voicemail OFF.

Please refer to your answering machine’s user manual for additional details.

Can I Use a Speakerphone With magicJack?

You can use a speaker phone the same way you would with a traditional telephone. You can also utilize the speakers on your computer.