Contact Us.
Contact Us

Thank you for contacting magicJack Customer Care.

Unfortunately, you’ve contacted us after hours and live chat is unavailable.

We are eager to assist you when we return to the office. Please return to the HELP page during our regular business hours so we can help you resolve any issues you may be having.

Our technical support team is available during the following hours:

  • Monday – Thursday: 9:00 AM – 9:30 PM EST
  • Friday – Sunday: 9:00 AM – 8:00 PM EST

Our billing and fraud teams are available during the following hours:

  • Monday – Friday: 9:00 AM – 7:00 PM EST

Our premium support team is available during the following hours to subscribers of the magicJack Concierge service:

  • Monday – Friday: 10AM – 8 PM EST
  • Saturday and Holidays: 10:00 AM – 4PM EST
  • Sunday: Closed

Thank you for being a magicJack customer!